Form submissions
Find form responses, choose useful columns and download an export.
On this page
Responses are stored in Form Submissions. You can review them in the Admin and export them for follow-up. Notification emails are a separate convenience; check the stored responses even if an email has not arrived.
Find a responseLink to this section
-
Open Form Submissions. Check Created At and Form to identify the response.
-
Open Filters, select Add Filter, and set Form to equals the form you want.
-
Use Columns to add useful details such as Name, Email, Phone, Subject or Company, where available. A blank cell may mean that form did not ask for that information.
-
Open a response to read its Submission Data: the questions and answers sent by the visitor. On sites offering columns labelled with a form's title and question, you can add those to the list too.
The Submission Data count in the list is the number of stored answers, not the number of people or messages.
Export responsesLink to this section
-
Set the filters you need before exporting. Open the list's More options menu and choose Export Form Submissions.
-
Set File name and Export Format. CSV is useful for a spreadsheet.
-
Under Selection to use, choose Use current filters to export the list you just selected. Choose Use all documents only when you need every response.
-
Review Fields and the Preview. Check that the answers you need appear as readable columns.
-
Select Download. Open the file and check its headings and a sample response.
| Field | What it does | Tip |
|---|---|---|
| File name | Names the downloaded file. | Include the form and date so you can recognize it later. |
| Export Format | Chooses the download format. | CSV opens in most spreadsheet applications. |
| Limit | Caps the number of exported responses. | 0 means no limit. |
| Sort by | Chooses the order of exported responses. | Date order makes recent enquiries easier to find. |
| Selection to use | Chooses filtered responses or all responses. | Check this before downloading. |
| Fields | Chooses which information to include. | Include the date, form and answers you need. |
| Preview | Shows a sample of the export. | It is a sample, not a count of the full download. |
Check afterwardsLink to this section
Confirm the downloaded file contains the intended form and date range. Responses can contain personal information: share the file only with people who need it and follow your organization's retention rules.